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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andrew LeTourneau

May 22, 2023

5  out of  5 rating by Andrew LeTourneau
"Nicole is awesome. I asked a lot of questions and wasn't able to stump her once. Switching from Farmers to State Farm is probably going to save me over $600 a year."

Chester Moles

March 31, 2023

5  out of  5 rating by Chester Moles
"I have been working with this team for years!! All of the staff are so amazing!! They go above and beyond!! I highly recommend them to everybody I know."

Asha Howard

March 27, 2023

5  out of  5 rating by Asha Howard
"super friendly and VERY helpful. I can say they went up and be on for me. Thank you again. and a special thank you to Emily you are a rock star lady keep up the great work."

Randy Strehlo

March 24, 2023

5  out of  5 rating by Randy Strehlo
"Very nice people good people to work with"

Skyes World Mighty Mouse

March 9, 2023

5  out of  5 rating by Skyes World Mighty Mouse
"Michael was a very helpful resource, I had USAA and they raised my rates by a lot with no reasoning other than they were raising across the board, I went over everything with Michael and he was such a help that I signed it up with him within 24 hours. I highly recommend him for your insurance needs"

Laura R

February 14, 2023

1  out of  5 rating by Laura R
"Got hail damage like everyone else in my area. They are only covering 3 sides of the house and not the 4th!! The old siding is faded and it doesn't match, so it's going to look horrible. What am I going to say when I selll???? Brought my complaint up to Chuck himself who said, at that angle you can't tell that the siding looks different. First off I can tell, and second when I sell the house, I have to be honest. I don't have the money to do it, that's what insurance is supposed to be for! Painful lesson."

Jason Roth

December 21, 2022

5  out of  5 rating by Jason Roth
"Polite and helpful"

Jessica Laske

November 15, 2022

5  out of  5 rating by Jessica Laske
"Very easy to talk to, have several options for what I was looking for!"

Susan Pearson

November 7, 2022

4  out of  5 rating by Susan Pearson
"We appreciate and are very great full the work Chuck and Nicole did to help us get our roof replaced. However working with the first adjuster on 2 different occasions was frustrating . He did not want to work with the roofer at all or us. Finally the 3 time for an adjuster went very well. The process took from May 30 till October to get resolved , it was very stressful . Thank you Chuck and Nicole 😃"

Kevin Grabow

October 29, 2022

1  out of  5 rating by Kevin Grabow
"Beware of State Farm Insurance. If you hit a relative's vehicle in your drive way and that relative lives with you at the same address you are NOT covered. You will be 100% liable to pay for the damages to the other vehicle. Chuck Swenson does NOT help people manage risks from the unexpected as he states in his mission statement since he does not point out this rather important exclusion. Edit: review my policies? You mean after 13 years of being with you you never thought it wise to be proactive and let me know you sell insurance that has gaps in coverage? Tens of thousands I'm dollars collected from me and I wasn't covered. The only reviewing I'll be doing at this point is with the Insurance Commissioner, your competitors and my lawyer."

Rhonda Herman

October 26, 2022

5  out of  5 rating by Rhonda Herman
"Great atmosphere great people"

Dan Jacobson

October 15, 2022

5  out of  5 rating by Dan Jacobson
"Friendly, helpful, and knowledgeable staff on hand to take care of everything we needed"

Clair Schuster

September 24, 2022

5  out of  5 rating by Clair Schuster
"It was a good experience so far, working with Michael at the chuck Swenson State Farm office.."

Emma S

September 22, 2022

5  out of  5 rating by Emma S
"Great quality service at Chuck Swenson State Farm. The employees go above and beyond to help make the insurance process easy. 100% would recommend to everyone."

Ryan Long (Bubba)

September 14, 2022

5  out of  5 rating by Ryan Long (Bubba)
"Easy to work with. Reasonable prices."

Jason L

September 13, 2022

1  out of  5 rating by Jason L
"Never met my agent as he has his minions slaving away for him. Can't say anything good or bad about him and his services. Office staff is friendly and does a great job. Five stars for them. As for State Farm Corporate: doesn't care about its customer as service has diminished into absurdity. They are not a good neighbor. I don't recommend their products unless they are the best price, but be prepared for headaches. Please pass the Excedrin."

Tom N

August 28, 2022

5  out of  5 rating by Tom N
"Very helpful and knowledgeable. I like the fact that they don't push all the extras like all the others have"

Courtney Dize

August 25, 2022

5  out of  5 rating by Courtney Dize
"My husband and I were shopping around for car insurance and began working with Jennifer. She provided us with remarkable service. From the moment we walked in, she was getting information from us and getting to work. She was very knowledgeable and answered all our questions with ease. I can’t believe how easy she made insurance shopping. We can’t say enough great things about our experience with her and state farm!"

Lee Hanson

June 24, 2022

5  out of  5 rating by Lee Hanson
"Best Agent I've ever dealt with....."

Eric Wicktor

May 25, 2022

5  out of  5 rating by Eric Wicktor
"Everyone at Chuck Swenson's State Farm Insurance has always been awesome to work with. They are super helpful and get back to you very fast when you need something. Lately I've worked with Jennifer and she is as professional and helpful as they come."

Cathy Schmitt

May 16, 2022

5  out of  5 rating by Cathy Schmitt
"We have been with this agent for over 20 years. Always a pleasure dealing with them for any reason."

Tami Schroeder

April 23, 2022

5  out of  5 rating by Tami Schroeder
"I love the friendliness and options for lower insurance payments. Thanks"

Blake Beckstrand

April 17, 2022

5  out of  5 rating by Blake Beckstrand
"Recently, met with Nicole to go over a new quote from switching from pervious insurance company. She was very informative and broke everything down to understand current & new policy much better. I appreciate all the help from them! Highly recommended for anyone looking to make a switch!"


April 15, 2022

5  out of  5 rating by susan_simmons
"I've been with State Farm for 50+ years and with this office for 8 years. I just met with Jen for my annual check-in and am reminded what truly nice people these are as well as knowledgeable and professional. I recommend them."

Hanna Robinson

April 14, 2022

5  out of  5 rating by Hanna Robinson
"Great experience with Michael Frey!"