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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Linda King

November 3, 2026

5 out of 5 rating by Linda King
"My brother passed away June 1st and I became the Administrator of his Estate. Rachel has assisted me every step of the way for the past five months. She has been so kind and helpful as we made changes by putting his two vehicles in storage and later putting full coverage back on one car.
It’s hard to explain how much respectful, eager to help assistance means at a difficult time. Rachel is someone I would highly recommend to anyone looking for insurance. State Farm should be very proud to have her on staff.
Linda Bartos King"
We responded:
"Linda, we are so sorry for your loss. Thank you for taking the time to share your kind words during such a difficult time. We’re grateful Rachel was able to provide the compassion, care, and support you needed throughout this process. We are truly lucky to have her on our team. Thank you for trusting us to help you through it!"
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Cayla Murray

October 30, 2026

5 out of 5 rating by Cayla Murray
"I have had excellent experience over the years! They are so helpful and always there when you need them."
We responded:
"Thank you for your continued trust and support! We truly appreciate your kind words and are always happy to help!"
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Waylon Thompson

October 30, 2026

5 out of 5 rating by Waylon Thompson
"I had an excellent experience working with Nicole at State Farm. She made the entire process of switching my car insurance from California to Minnesota incredibly smooth and stress-free. Nicole was knowledgeable, responsive, and took the time to explain everything clearly, making sure I understood all my options and coverage details.

What could have been a complicated transition was made simple thanks to her professionalism and attention to detail. She handled everything I needed efficiently and was always available to answer questions along the way.

I truly appreciate the outstanding customer service Nicole provided and highly recommend her to anyone looking for an insurance agent who is friendly, reliable, and genuinely cares about helping her clients. Thank you, Nicole, for making my move and insurance transfer so easy!"
We responded:
"Thank you so much for your kind words! We're so happy to hear that Nicole made your transition to Minnesota smooth and stress-free! She truly cares about making sure our customers feel confident and taken care of. We appreciate you trusting our agency with your insurance needs and are happy to welcome you to Minnesota!"
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Kolbey Tompkins

October 21, 2026

5 out of 5 rating by Kolbey Tompkins
"I would highly recommend Chuck Swenson’s State Farm Agency for their outstanding customer service, professionalism, and dedication to taking care of their customers. Jack Swenson was especially helpful throughout the process, taking the time to make sure I was well taken care of and received the best rate for my insurance needs. I truly appreciate the personal attention, excellent service, and peace of mind they provided. If you’re looking for an insurance agency that genuinely cares about its customers and works hard to find the best rates, I highly recommend Chuck Swenson’s State Farm Agency and Jack Swenson!"
We responded:
"Thank you so much for your kind words and recommendation! We're so happy to hear that Jack provided such a great experience and made sure you felt taken care of. We truly appreciate your trust in our agency and look forward to continuing to serve you!"
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Christian Anderson

October 19, 2026

5 out of 5 rating by Christian Anderson
"Ana was so helpful in setting up our Homeowner’s policy. All of our questions were answered quickly. Communication was great! ! Chuck’s staff are always welcoming and provide the information and answers we need right away. Been with the agency a long time and not going anywhere. THANKS!!!"
We responded:
"Thank you so much for your review, Christian! We are so happy Ana made the process easy for you guys. We appreciate your kind words and loyalty! We are always here to help!"
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Steven J

October 13, 2026

5 out of 5 rating by Steven J
"Tha staff has always been friendly and very responsive. Recently I did a comparison and my annual premiums are very competitive. I highly recommend the Swenson agency!"
We responded:
"We're so glad we could provide great service and competitive rates! Thank you for choosing the Swenson Agency and for spreading the word. It means a lot to us!"
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Katie Miller

October 12, 2026

5 out of 5 rating by Katie Miller
"They are absolutely fantastic! When you call there's always somebody willing to help and they are so quick to get things done and help with any questions."
We responded:
"Thank you so much for your kind words! We're so glad to hear you've had a great experience with our team. We truly appreciate your support and trust in our agency!"
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Adria Pfaffendorf

September 28, 2026

5 out of 5 rating by Adria Pfaffendorf
"Great service 👏"
We responded:
"Thank you for your review! We appreciate it!"
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Mary Randleman

September 24, 2026

5 out of 5 rating by Mary Randleman
"I really appreciated having a conversation with my insurance representative as she provided me with excellent information regarding multiple insurance coverages. Thank you so much Ana!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that your conversation with Ana helped you understand your insurance options and provided you with excellent information! We truly appreciate your kind words—thanks again for choosing us!"
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Cindy Crawford

September 22, 2026

5 out of 5 rating by Cindy Crawford
"Exceptional service."
We responded:
"Thank you for your review!"
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John Wolford

September 18, 2026

5 out of 5 rating by John Wolford
"We were getting very frustrated with our State Farm Insurance adjuster taking 5 months to settle our claim. We called our agent Alex for help and he changed the whole situation. With Alex's help we finally settle our claim. We were thinking of changing our insurance company, but because of Alex we're staying with State Farm. Thank you soooooo much Alex!"
We responded:
"Hi John! Thank you for taking the time to share your experience and leave us such a kind review. We're so sorry for the frustration you went through during the claims process, but we are so glad Alex was able to help turn things around and get your claim settled. We truly appreciate your trust in State Farm—and we’re happy to hear you’ll be staying with us. Your feedback means a lot!"
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Matt Gustafson

September 12, 2026

5 out of 5 rating by Matt Gustafson
"Nicole was very helpful, very knowledgeable in this field! She answered all questions without any hesitation, and helped me get setup with insurance in a way that had been previously unknown to me."
We responded:
"Thanks so much for the wonderful review! We’re so glad Nicole was able to help—her knowledge and clear answers make a big difference. We appreciate your trust!"
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Gail Keeley

September 1, 2026

5 out of 5 rating by Gail Keeley
"I went in today to update my policies. Brianna was very knowledgeable and helpful, it was an overall pleasant experience."
We responded:
"Thanks for the great review! We’re happy to hear you had a pleasant experience updating your policies, and that Brianna was able to help. We appreciate your business and look forward to assisting you again!"
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STEPHANIE TAYLOR

September 1, 2026

5 out of 5 rating by STEPHANIE TAYLOR
"ANA WAS WONDERFUL!! WOULD DEFINITLY RECOMMEND THIS PLACE! VERY PROFESSIONAL AND WE LEFT WITH A BIG SMILE!! SO GLAD WE WENT HERE! THANKS AGAIN ANA!!"
We responded:
"Hi! Thank you so much for your wonderful review! 😊 We’re thrilled that you had an amazing experience with Ana and felt so welcome. Hearing that you left with a big smile means everything to us.

Thanks again for the review—we truly appreciate it! 💛"
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Janet Hunt

August 28, 2026

5 out of 5 rating by Janet Hunt
"Always a great experience no matter what is needed."
We responded:
"Thank you for the wonderful review! We’re so glad to hear you always have a great experience with us—no matter what you need. We appreciate your trust and are here anytime you need assistance!"
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Jennifer Bridgeman

August 27, 2026

5 out of 5 rating by Jennifer Bridgeman
"Ana was great to work with! We had a number of items we insure and she gave timely quotes on everything! We switched insurance companies and saved $$$$"
We responded:
"Thanks so much for the great review! We’re happy to hear Ana was helpful and got you timely quotes on everything, and even better that you were able to switch and save money. We truly appreciate your business!"
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Hunter Anhorn

August 26, 2026

1 out of 5 rating by Hunter Anhorn
"Sent me a cold call and text. I have never expressed interest or contacted them at all"
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abdiaziz gesey

August 24, 2026

5 out of 5 rating by abdiaziz gesey
"One of the best service thanks so much"
We responded:
"Thank you for your great review! We’re so happy you had an excellent experience with us. We really appreciate your support!"
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Tony Kroening

August 21, 2026

5 out of 5 rating by Tony Kroening
"The whole team goes above and beyond to serve our family and needs."
We responded:
"Thank you so much for your kind words! We’re grateful to be able to support your family and truly appreciate the opportunity to serve you."
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Jess Garrett (026789rrmg)

August 21, 2026

5 out of 5 rating by Jess Garrett (026789rrmg)
"Nicole was amazing! Thanks for helping me get lower rates!"
We responded:
"Thank you for the awesome review! Nicole is great—we’re so glad she helped you secure lower rates. We really appreciate you choosing us for your insurance needs! 😊"
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Ken Strauch

August 17, 2026

5 out of 5 rating by Ken Strauch
"Always have a great experience working with Chuck and his staff!"
We responded:
"We really appreciate your review—thank you! We’re glad you consistently have a great experience with Chuck and the team. Looking forward to working with you again!"
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Zubair A

August 10, 2026

5 out of 5 rating by Zubair A
"Jordan was amazing! 10/10 service. Helped me get the best possible rate"
We responded:
"Thank you so much! We’re thrilled Jordan could help you out. We appreciate your review!"
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Alanna Nelson

August 7, 2026

5 out of 5 rating by Alanna Nelson
"Had to call to get my policy updated but Bri was super sweet and very helpful!"
We responded:
"Thank you for the great review! We’re glad Bri was able to help you!"
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Melissa Miller

August 6, 2026

5 out of 5 rating by Melissa Miller
"The agent Ana Abraham was THE BEST! She took her time to answer all of my questions even if I asked multiple times but in a different way 😅. She never made me feel ashamed or embarrassed for not knowing insurance verbiage and that was awesome! She made sure the policy was a good fit based off of my regular driving habits and coverage. Let me tell you, I booked everything on the call. I didn’t continue to shop around because I already felt at home! They care about you, the coverage is great, I feel this entire interaction made my entire week! Like A Good Neighbor Ana Was There! Please sing her praises throughout corporate because she’s the best!"
We responded:
"Thank you for the fantastic review! We’re so happy Ana took the time to answer your questions, made you feel comfortable, and helped you find coverage that fits your driving habits. We’ll be sure to share your praise—we love that you felt taken care of! "
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dustin parker

July 24, 2026

5 out of 5 rating by dustin parker
"Ana was very friendly, thorough, and helpful!"
We responded:
"Thank you for your kind words! We’re happy to hear Ana was friendly, thorough, and genuinely helpful. We appreciate you taking the time to leave a review!"