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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian Anderson

March 26, 2025

5  out of  5
rating by Christian Anderson
"Had a great meeting with Rachel today! Chuck’s staff are always welcoming and provide the information and answers we need right away. Been with the agency a long time and not going anywhere. THANKS!!!"
We responded:
"Thank you for your fantastic review, Christian! We're thrilled to hear about your great meeting with Rachel and appreciate your loyalty. "
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Chelsea Kirchmeier

March 25, 2025

5  out of  5
rating by Chelsea Kirchmeier
"Briana is great to work with!"
We responded:
"Thank you for your review, Chelsea! We are happy to hear about your positive experience with Briana. "
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Jacob Mickler

March 21, 2025

5  out of  5
rating by Jacob Mickler
"10/10 would recommend. Coming from being an ex insurance adjuster myself, I ran into countless insurance agents across the country that sold some terrible insurance policies with awful coverage. However, my experience with Nicole from the Chuck Swenson agency was different. She went above and beyond to make sure everything at my new home had the correct coverage if the unforeseen ever happened. She was extremely thorough and explained EVERYTHING. She was not pushy in the slightest and did not try to sell me any endorsements or extra coverages that I did not need. I will be using her for all of my insurance related needs moving forward."
We responded:
"Thank you so much for your kind words, Jacob! We’re happy to hear about your experience working with Nicole."
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kevin adamd

March 12, 2025

5  out of  5
rating by kevin adamd
"I I don’t know what to say. I teared up reflecting on my afternoon at Chuck Swensons office. Going over the perfect personalized booklet they made for me to understand the ins. They let me hang out. The even gave me a water and even let me say a couple swear words. Definitely a better experience than the local jail. I bet Chuck would have helped with the car wash. Jill wouldn’t even let us try to have one. Definitely will go back. Just like jail. But I’ll be happy to go with State Farm. They even cover false arrests. See you soon Chuck.! I Heart you."
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear that you had such a positive experience at our office. "
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Rachael Carew

March 5, 2025

5  out of  5
rating by Rachael Carew
"Sondra was extremely helpful and very informative. Answered all my questions and even offered additional information for the future. Very pleasant and friendly!, Happy to join the State Farm family!"
We responded:
"Thank you for your kind words Rachael! We look forward to working with you!"
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Keith KCGustafson

February 25, 2025

5  out of  5
rating by Keith KCGustafson
"The team at Chuck Swenson - State Farm is always friendly and very helpful. Thank you all 🙏"
We responded:
"Thank you, Keith. We strive to give the best customer service! "
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Newcoyote Bang

February 12, 2025

5  out of  5
rating by Newcoyote Bang
"Brady was very helpful with everything we needed and asked for. Look forward to doing business with them soon. Thanks again!"
We responded:
"Thank you for your review. We look forward to working with you on all of your insurance needs!"
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Chris Prachar

February 3, 2025

5  out of  5
rating by Chris Prachar
"Anytime we have an accident or need anything the entire staff at Chuck Swenson State farm is top-notch. I honestly do not think you could improve this team unless Jesus himself became an agent there."
We responded:
"Thank you so much Chris!! We strive to work hard for our customers. :)"
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Garrett Sedgwick

February 3, 2025

5  out of  5
rating by Garrett Sedgwick
"Brady was very Helpful and I definitely would recommend giving him a call. Great service A++"
We responded:
"Thank you Garrett! We look forward to working with you in the future!"
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Joey Nelson

February 2, 2025

5  out of  5
rating by Joey Nelson
"I have gotten my insurance through Chuck Swenson's office for 28 years. The agents there are awesome. They are so helpful and tolerant of all my questions and requests. They always have a smile as they help with any problem ."
We responded:
"Thank you Joey for your kind words. We appreciate you!"
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Realtor, Levi LaRowe

January 30, 2025

5  out of  5
rating by Realtor, Levi LaRowe
"Big thank you to Nicole. She is so great to work with. I can’t thank her enough For making the process of switching our insurance policy over. She answered all our questions and was quick with everything!"
We responded:
"Thank you Levi for your review! We strive to give the best experience. "
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Collin Perra

January 30, 2025

5  out of  5
rating by Collin Perra
"Michael was great to work with, was very smooth to get my new policy started!"
We responded:
"Thank you Collin! We look forward to helping you with all of your insurance needs."
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Jaime Neudahl

January 29, 2025

5  out of  5
rating by Jaime Neudahl
"Sondra is great. She is very knowledgeable and kind. When you call the office, they actually know who you are. She will make sure all your questions and inquiries are answered. Very family oriented. Highly recommend."
We responded:
"Thank you so much for your kind words Jaime. It is always a pleasure to work with you!"
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Stephanie Litwinczuk

January 24, 2025

5  out of  5
rating by Stephanie Litwinczuk
"Wonderful people! Wonderful service"
We responded:
"Thank you Stephanie. We appreciate you!"
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Marissa Liljander

January 23, 2025

5  out of  5
rating by Marissa Liljander
"Bri was so helpful getting me set up with ALL of my insurance policies! She was also such a trooper dealing with my terror toddlers in the background the whole time 😆 Im so happy to have found an agent that just gets us as a family and truly has our best interest in mind. She’s got a customer for life in us! Thank you Bri!!!"
We responded:
"Thank you so much for your kind words Marissa. It is a pleasure working with you and your family!"
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Joshua Stenger

January 22, 2025

5  out of  5
rating by Joshua Stenger
"Very good and knowledgeable, would highly recommend"
We responded:
"Thank you Joshua for your kind words! We appreciate you."
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Chris McDonald

January 22, 2025

5  out of  5
rating by Chris McDonald
"Michael was super friendly and answered all my questions- even the dumb ones 😅 Very easy to work with- everything done via phone/email. By far the best quote I could find, while searching for a better/cheaper home/auto insurance."
We responded:
"Thank you for your review Chris. We appreciate your business! "
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Allen Wilkens

January 7, 2025

1  out of  5
rating by Allen Wilkens
"A claim was submitted by a rental car company to state farm. The second I got notification I told my rep that this was fraudulent because it was from a rental almost a year ago and nothing had happened during my travels. I spoke to a corporate rep, who did absolutely nothing, then I spoke to my local rep here and asked that this get cancelled because the rates are going to be far higher than the BS fees the rental car was going to charge (separate story altogether) I was told in writing that this would be cancelled and to work with the rental company direct. They never confirmed so I asked them to confirm that it was cancelled and again in writing they said it was. I received a letter in the mail today that the claim was paid out, but since there was administrative fees on the claim, they won't be paying them and I have to pay those fees. So without any notification/input from me, they just did all this and now I'm stuck paying higher rates until this gets taken off my license. Zero happens to State Farm for screwing up, I get to pay more money to them naturally and I got an apology. What a fantastic business you got there Chuck!"
We responded:
"Allen, Providing excellent insurance service is the top priority of our agency. I am sorry that was not your experience. I have relayed your concerns regarding communication to the claims staff. I am reaching out by phone to visit. Thank you for the feedback."
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Andrew L

December 30, 2024

5  out of  5
rating by Andrew L
"Brady and Nicole and the whole team that works for Chuck Swenson are amazing and helped me with better coverages and affordable rates and was able to help me save money in the end with better coverage that I can sleep at night knowing I chose the right company to work with State Farm. Thanks so much!!"
We responded:
"Thank you Andrew! We agree, Brady and Nicole are great agents and we really appreciate your comments."
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Tommy Walton

December 20, 2024

5  out of  5
rating by Tommy Walton
"Brady is extremely easy to work with. Highly recommend!"
We responded:
"Thank you Tommy for your kind words. We look forward to working with you on all your insurance needs. "
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Ryan Reilly

December 14, 2024

5  out of  5
rating by Ryan Reilly
"Nicole at Chuck Swenson’s office is a really fantastic person to work with. She is attentive to all my insurance needs, from auto to rental dwellings and everything in between. She has a great understanding of the insurance business and I would highly recommend her to anyone seeking an agent to work with. Look no further."
We responded:
"Thank you so much for insuring with our agency Ryan! We really value the integrity and customer focused approach Nicole takes with our customers."
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Matt Brawner

December 13, 2024

5  out of  5
rating by Matt Brawner
"Nicole was fantastic!"
We responded:
"Thank you Matt! We appreciate you!"
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Marsi Baker

December 11, 2024

5  out of  5
rating by Marsi Baker
"Nicole was great to work with on our Home, Auto and Umbrella policy switch. She walked me through the benefits of changing companies, beat the competitors price by $$$, and was very helpful in making the changes I requested."
We responded:
"Thank you Marsi! So glad we were able to get you better coverage for less!"
Profile photo of Donald and Rachael Hannay

Donald and Rachael Hannay

December 6, 2024

5  out of  5
rating by Donald and Rachael Hannay
"We had a great experience with Nicole Simoneau at State Farm Insurance at Chuck Swenson's office in Cambridge. Switching insurance companies is a lot harder than I remembered from the last time I had to do this but Nicole made it simple for our family and walked through things so that we got the right coverages in place at pricing that was much more affordable than where we had been the last 6 years."
We responded:
"Thank you Don and Rachel! We look forward to working with your family!"
Profile photo of Caleb W

Caleb W

December 5, 2024

5  out of  5
rating by Caleb W
"I switched and saved hundred's! Brady was very helpful and easy to work with. I’m excited to be with State Farm."
We responded:
"Thank you Caleb! Brady works very hard to get you the best coverage at the best price."